Effective Date: March 28, 2025
Imaginasun LLC (“Imaginasun,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (www.imaginasun.com), interact with our content, utilize any client portal, schedule or participate in consultations, engage with potential on-demand courses, or otherwise use our services (collectively, the “Service”).
Please read this Privacy Policy carefully. By accessing or using our Service, you signify your understanding of and agreement to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our Service. This includes information you provide directly and information collected automatically.
- 1.1 Information You Provide Directly:
- Contact and Account Information: When you inquire about our services, schedule a consultation, create an account (if applicable), or engage with us, you may provide information such as your name, email address, phone number, business name, job title, and other contact details.
- Consultation and Service Information: During consultations, strategy sessions (like the “Strategic Snapshot”), or other service engagements, we collect information pertinent to providing the requested service, which may include details about your business objectives, marketing strategies, sales processes, team structure, technology stack, and performance metrics.
- Billing Information: When you purchase services, we collect necessary billing details, such as billing address and payment information. This information is typically processed securely by our third-party payment processor(s).
- Communications: If you contact us directly (e.g., via email, phone, contact forms), we collect your contact information and the content of your communications.
- 1.2 Information Collected Automatically:
- Log and Usage Data: When you access our website, our servers automatically record standard information sent by your browser. This may include your IP address, browser type and version, operating system, referring/exit pages, pages visited, time spent on pages, date/time stamps, and clickstream data.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies (like pixels or web beacons) to operate and personalize the website, analyze usage, and potentially for marketing purposes. Please see the “Cookies” section below for more details.
2. How We Use Your Information
We use the collected information for legitimate business purposes, including:
- To Provide and Manage the Service: Fulfill service requests (consultations, strategy sessions, projects), manage accounts, process payments, and deliver relevant materials or communications.
- To Improve and Develop the Service: Analyze usage trends and user feedback to enhance our website, content, service offerings, and user experience.
- To Communicate with You: Respond to inquiries, send administrative information (like service updates or policy changes), provide customer support, and, with your consent where required, send marketing communications about services or insights we believe may interest you.
- For Analytics and Performance: Monitor and analyze website traffic, user behavior, and the effectiveness of our marketing efforts.
- For Security and Compliance: Protect the security and integrity of our Service, prevent fraud, enforce our terms, comply with legal obligations, and resolve disputes.
3. Disclosure of Your Information
We do not sell your personal information. We may share your information only in the following limited circumstances:
- With Service Providers: We engage trusted third-party companies and individuals to perform services on our behalf (e.g., payment processing, website hosting, data analytics, email delivery, CRM systems, scheduling tools). These providers only have access to the information necessary to perform their functions and are obligated to maintain confidentiality and security.
- For Legal Reasons: If required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is reasonably necessary to (a) comply with legal obligations; (b) protect and defend our rights or property; (c) prevent fraud or technical issues; (d) protect the personal safety of users or the public; or (e) enforce our agreements or policies.
- In Case of Business Transfer: If Imaginasun is involved in a merger, acquisition, financing, or sale of all or a portion of its assets, your information may be transferred as part of that transaction, subject to standard confidentiality arrangements.
- With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.
4. Your Privacy Choices and Rights
You have choices regarding your personal information:
- Marketing Communications: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions included in those emails or by contacting us directly. (You may still receive essential administrative communications).
- Cookies: You can manage your cookie preferences through your browser settings or potentially through a cookie consent tool on our website (if implemented). See the “Cookies” section for details.
- Access, Correction, Deletion: Depending on your jurisdiction and subject to applicable law, you may have the right to request access to, correction of, or deletion of your personal information held by us. Please contact us using the details below to make such requests. We will respond in accordance with applicable laws.
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, use, alteration, or destruction. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee absolute security of data transmitted online.
6. Data Retention
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or other legal requirements).
7. Children’s Privacy
Our Service is not intended for or directed at individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected such information, we will take steps to delete it promptly.
8. International Data Transfers
Imaginasun is based in the United States. If you access the Service from outside the U.S., your information will be transferred to, stored, and processed in the United States. By using the Service, you consent to this transfer, storage, and processing in the U.S., where data protection laws may differ from those in your jurisdiction.
9. Cookies
Cookies are small data files stored on your device. We use them to help the website function, understand usage patterns, enhance user experience, and potentially tailor content or advertising. Types of cookies we may use include:
- Essential Cookies: Necessary for basic website functionality (e.g., navigation, access to secure areas).
- Performance/Analytics Cookies: Help us understand how visitors interact with the website by collecting aggregated, anonymous information (e.g., using tools like Google Analytics).
- Functional Cookies: Enable enhanced functionality or personalization (e.g., remembering preferences).
- Targeting/Advertising Cookies: May be set by us or advertising partners to build a profile of your interests and show relevant ads elsewhere (used only with appropriate consent where required).
You can typically manage cookies through your browser settings. Blocking essential cookies may impair website functionality. For more information, visit www.allaboutcookies.org.
10. Third-Party Links
Our Service may contain links to other websites or services not operated by us. If you click on a third-party link, you will be directed to their site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We advise you to review their privacy policies.
11. Do Not Track Signals
Our website does not currently respond to Do Not Track (DNT) signals.
12. California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to Know/Access: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the purposes for collecting/selling/sharing, and the categories of third parties to whom we disclose information.
- Right to Delete: Request deletion of your personal information, subject to certain exceptions.
- Right to Correct: Request correction of inaccurate personal information.
- Right to Opt-Out of Sale/Sharing: Request to opt-out of the “sale” or “sharing” of your personal information (as defined under CCPA/CPRA). Imaginasun does not “sell” or “share” personal information in the traditional sense or as currently interpreted under CCPA/CPRA (e.g., for cross-context behavioral advertising).
- Right to Limit Use of Sensitive Personal Information: Request limits on the use or disclosure of sensitive personal information (if collected and used for certain purposes).
- Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.
To exercise these rights, please contact us using the information below. We will need to verify your identity before processing your request and will respond within the timeframes required by law.
Contact for CCPA/CPRA Requests:
Imaginasun LLC
Attn: Privacy Request
cameron@imaginasun.com
16064 Lakeland Drive
Punta Gorda, FL 33982
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the “Effective Date” at the top and potentially by posting a notice on our website or contacting you directly if required by law. Your continued use of the Service after changes constitutes acceptance. We encourage you to review this policy regularly.
14. Contact Us
If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at:
Imaginasun LLC
Attn: Managing Partner
cameron@imaginasun.com
16064 Lakeland Drive
Babcock Ranch, FL 33982